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Are you considering using technologies to modify existing or create new business processes? Have you ever thought of enhancing customer experiences to meet changing business and market requirements? Every business is today interested in adopting technology to better its processes and profits. Digital technology is changing the way business is conducted all around the globe. This transformation of businesses in the digital age is known as Digital Transformation.
Let us dive deeper into the phenomenon of digital transformation: what is it, why is it necessary and how do you put it to use?
What is Enterprise Digital Transformation?
We cannot get to the one definition that applies to all digital transformations. For some, it is all about the integration of technical solutions. For others, it is the automation of the business process. Enterprise digital transformation is the realignment of a business with the technology advancements and the digital age. Digital technology supports innovative business models, and it no longer serves as just support to achieve business goals. Enterprise digital transformation is more about the application of technology to build new business models, processes, software, and systems that result in more profitable revenue, and provide a more significant competitive advantage.
Here are the technologies fuelling the digital revolution:
Artificial Intelligence
Internet of Things
Enterprise Mobility
Big Data
Cloud
Cybersecurity
Enterprise digital transformation emphasizes technological change to bring about automated and streamlined processes. While in theory, digital transformation is a set of pure technological advancements that are almost the same for everyone, however, the effect, goal, and outcome of digital transformation varies with each organization.
Challenges
The digital revolution has forced every organization to reinvent itself, or at least rethink how it goes about doing business. Most companies have invested heavily in their enterprise digital transformation. While those investments are projected to stand at $6.8 trillion by 2023, they are often made without assessing the ROI. While most businesses want to achieve the benefits of digital transformation it is important to keep your specific business and objectives in mind. You need to approach the digital transformation journey strategically with your end goals in mind. Although failures have multiple causes, they are generally the result of underestimating the various steps or stages required to successfully execute a digital transformation agenda.
Research shows that 91% of organizations have not yet reached a transformational level of maturity in data and analytics, despite this area being a number one investment priority in recent years. Here we discuss the challenges that an organization faces while adopting a digital transformation strategy.
Lack of employee engagement
Silos in organization
Inadequate business and It resources
Poor or non-existent cross-functional collaboration
Lack of accountability
Data privacy and security concerns
Budgetary constraints
Gaps in digital skills and expertise
Regulatory and legislative change
Immature digital culture
How to get started with HR digital transformation
While all of this sounds good in theory, it can seem daunting when it comes to taking that first step toward enterprise digital transformation. Hence, here are a few integral components of the digital transformation strategy to begin with:
Staff and customer engagement
Workforce enablement
Digital technology integration
Customer experience
Data and analytics
Digital business strategy and Culture
Process and innovation
Consider these eight key digital transformation trends that business and IT leaders are turning to:
Focus on resiliency and sustainability
An emphasis on using the cloud to enable innovation
AI-fuelled automation of business processes
Continued acceptance of remote work
Increased attention to managing data for its entire lifecycle
Security as a business imperative, not an afterthought
Prioritizing AI Ethics and Governance
Increased use of maturing machine learning technologies
Why does Digital Transformation matter for businesses?
Gartner’s research claims that 56% of CEOs said digital improvements have led to revenue growth. Moreover, 44% of companies have already moved to a digital-first approach when it comes to customer experience. From communication to making and processing payments, people’s lives have been changed by the digitization of everyday processes. Following are some of the benefits of digital transformation for a business:
Empowered Employees
Streamlined Business Operations
Beat the competition
Reduced Investment cost
Improved Financial Performance
Increased Productivity
Enhanced Customer Experience
Heuristics Informatics – The enterprise digital technology partner
The new world order is rapidly adopting technology not by choice, but a fundamental business strategy that must be interwoven into every part of the organisation. Transformation can enable better collaboration within organisations, more personalised ways of customer engagement, higher employee innovation and productivity, and more accurate insights from data.
At Heuristics Informatics Pvt Ltd., we solve complex business challenges and deliver business outcomes through innovative IT solutions and services. For over two decades, we have helped clients to automate business processes through digital transformation. We offer quality-driven, convenient, affordable, reliable, and professional IT solutions and cloud services. As the niche solutions provider for hybrid cloud and enterprise networking technologies, we are enabling businesses with agile and scalable solutions that future-proof their set up and help them get the most out of their IT budget.
HIPL optimizes enterprise digital transformation and enables data-driven outcomes for your business. We excel in SaaS application development and build innovative cloud-based solutions that can be used to streamline processes and digitize systems. Our cloud-based enterprise solutions are easy to use and facilitate location independence. We provide enterprise solutions, with highly sophisticated security features, IT support, and excellent user experience during your journey with our enterprise software solutions. If you are still unsure of the technology highway, get in touch with us right away and embark on your digital journey.